Refund policy

NovaHeart ADHD Hub — Refund Policy Last updated: June 2026

All products sold by NovaHeart Limited are digital downloads delivered instantly upon purchase. Due to the nature of digital products, we are unable to accept returns once a file has been accessed or downloaded.

30-Day Satisfaction Guarantee If you are not satisfied with your purchase, contact us within 30 days of your order date and we will do our best to resolve the issue, including issuing a full refund where appropriate.

How to Request a Refund Email support@novaheart.uk with your order number and reason for your request. We aim to respond within 2 business days.

EU Customers If you are based in the EU, you have the right to cancel your order within 14 days under the Consumer Rights Directive, unless you have already accessed or downloaded the digital content and have consented to waive this right.

Contact NovaHeart Limited, Nova House, 14 Roman Grove, St Georges, TF2 9HP. Email: support@novaheart.uk. Phone: 07350 969117.